Category Archive for: Lab Insights

View From In House: Relationships Build Experiences Build Opportunities Build Careers

By Josh Beser, in-house counsel This is the first of a series of posts on law firm business development from the perspective of in-house counsel. Josh is an associate general counsel and serves as an adviser to Law Leaders Lab, leading our 5 Coffee Challenge initiative.  After The New York Times asked him to write an op-ed,…

Read More →

Law Leaders Lab Celebrates 1st Anniversary

Thank you for your support as we celebrate our first year under the Law Leaders Lab name and our sixth year working with lawyers to help them build better law businesses. We are proud to work with talented lawyers who regularly demonstrate new ways to create, deliver and communicate value for clients. The last year has been a…

Read More →

Big Data and Value Creation: Putting Client Feedback into Action

The following is an excerpt from a presentation by Debra Baker, CEO and Founder of Law Leaders Lab, given at the San Francisco Legal Marketing Association Technology Conference held October 16, 2014 at the Nikko Hotel. Law Leaders Lab recently published our first research report focused on value creation in the context of legal services.…

Read More →

The Value Framework Part 3: Business Impact

by Debra Baker It is well established that the higher the risk or reward of the legal need, the less price sensitivity. The more routine a matter, the greater the expectation for discounts, flat fees or a clear value proposition around efficiency and results. Taking this link between perceived business impact and price a step…

Read More →

The Value Framework Part 2: Outcomes

by Debra Baker In talking with General Counsel and Chief Financial Officers it is clear they are far more interested in the outcomes their lawyers deliver than the time and effort lawyers put in to producing the work. In other words, while lawyers tend to work in the world of inputs – how much time,…

Read More →

The Evolution of Value in Legal Services: A framework for defining value and improving the way lawyers deliver legal services

In 1964, U.S. Supreme Court Justice Potter Stewart said he couldn’t define pornography but “knew what it was when he saw it.” Something similar can be said today about the concept of value in legal services. Ask lawyers how they define the value of what they do and most will struggle with a tangible definition.…

Read More →

Law Leaders Lab: The New Home of the Law Firm Transitions Blog

Welcome to the Law Leaders Lab blog page, the new home of the Law Firm Transitions blog. For those new to Law Firm Transitions, my name is Debra Baker and I started the blog in 2010 as a forum for driving conversation about what lawyers need to do to respond to the dramatic changes taking…

Read More →

The Rise of Non-Law Firm Competitors

This is the fourth in a series about the five emerging faces of the legal industry. In the new economy, lawyers don’t just compete against other lawyers for a share of the legal services market, they also compete against non lawyers. Lawyers’ continued reliance on the billable hour has many businesses looking for more efficient…

Read More →

The Efficient Law Firm

This is the fifth in a series of posts about the New Faces of the Law Firm Competitive Landscape. The next emerging face of the legal industry is the efficient law firm. These are firms that recognize that even the most complex legal matters have aspects that are routine and can often be standardized. They…

Read More →

The impact of Mega Global Firms on the Law Firm Competitive Landscape

This is the third in a series of posts about the New Faces of the Law Firm Competitive Landscape While there is no evidence to suggest that bigger is better, that hasn’t stopped a new breed of Mega Global Firms from emerging onto the legal landscape. Mega Global Firms are easy to spot: Just follow…

Read More →

Back to Top